Terms and Conditions

Prices may vary and are subject to change without notice.

Information on the product is intended for your reference and interest only and may not be used to diagnose treat, cure or prevent any disease or health condition. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.

Products

Certain products may be available exclusively online through the website. These products or services may have limited quantities and are subject to availability of natural stones and sterling silver components.

We have made every effort to accurately display the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate.

Deliveries and Minimum Order Quantities

Please allow 2-3 days for your order to be processed, plus 2-4 days for delivery, depending on location. Deliveries from R99.

Orders of R1500 or more to major cities and towns qualify for free delivery.

Orders to outlying or rural areas may attract additional delivery fees.

Orders less than R1500 will be charged delivery fees.

The minimum order value for export is R3000.

Collection from Umhlanga premises is available on appointment only

Payment Terms

Please note all orders must be paid for by EFT and Proof of Payment sent to bev@littlerox.co.za before order will be dispatched. 

Goods returned policy

We only replace items if they are defective or damaged and need to be notified immediately on receipt of the goods. Failure to do so could result in a non refund.

Any item not in its original condition, is damaged or missing components is not eligible for a refund.

You will be responsible for paying your own shipping costs for returning your item, as well as any required customs and duties fees.

Please note that the relevant invoice number must accompany any claim for a refund.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.

To return your product(s), please contact us through our contact page or email us at bev@littlerox.co.za and we will be happy to provide you with the return address.